We take great pride in providing an excellent service and have a great team of loyal care workers. We can promise you:

· To treat you as an individual

· Privacy, confidentiality and dignity

· Properly trained and competent staff

· Continuity of care workers (as far a reasonably practicable)

• Reliability and punctuality

· Like-minded care workers wherever possible

· Respect for you and your home

· To listen to you

· To assist you in maintaining your social circle

· Clear and accurate pricing

We pride ourselves on going that 'extra mile' for our clients and will endeavor to accommodate all needs.  However, it should be noted that:

· We are NOT an emergency service.  

· We do NOT provide an ON-CALL or CALL OUT service

· We are NOT a cleaning of house-keeping service (except within the context of the requirments of a more general care package)